Privacy Policy

Last Updated: May 31, 2024.

Welcome to metricmite. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you use our services.

1. Introduction

This Privacy Policy applies to metricmite and explains how we collect, use, and share information about you when you use our website, products, and services (collectively, "Services").

2. Information We Collect

We may collect the following types of information:

a. Information Provided by You:

- Account Information:
When you register for an account, we collect your name, email address, and other contact information.

- Billing Information: If you subscribe to our paid services, we collect payment information such as credit card details and billing addresses.

b. Information Collected Automatically:

Usage Data:
We collect information about your interactions with our Services, including the pages you visit, the time and date of your visits, and other usage statistics.

- Device Information: We collect information about the device you use to access our Services, including IP address, browser type, operating system, and device identifiers.

- Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your usage of our Services and to provide a better user experience. For more details, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

- To Provide and Improve Our Services:
We use your information to operate, maintain, and improve our Services, and to develop new features.

- To Communicate with You:
We use your information to send you updates, technical notices, security alerts, and support messages.

- To Process Payments:
We use your billing information to process transactions for paid Services.

- To Ensure Compliance:
We use your information to enforce our terms of service and to comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information in the following circumstances:

- With Your Consent:
We may share your information when you give us explicit permission to do so.

- With Service Providers:
We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing and data analysis.

- For Legal Reasons:
We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

- Access and Correction:
You have the right to access and correct the personal information we hold about you.

- Data Portability:
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

- Deletion:
You have the right to request the deletion of your personal information.

- Objection and Restriction:
You have the right to object to or request the restriction of processing your personal information.

- Withdraw Consent:
If we process your information based on consent, you have the right to withdraw your consent at any time.To exercise these rights, please contact us at [Contact Email Address].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our website and updating the "Last Updated" date above. Your continued use of our Services after the changes take effect constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

metricmite
3026 Silver Spring Trail
Katy, TX 77449
support@metricmite.com
(346) 303-0680

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